About
Welcome to the Stadium Safety & Stewarding Awareness Course – designed to equip all matchday and event staff with the essential knowledge required to deliver a safe, inclusive, and professional experience for every supporter and visitor at Toughsheet Community Stadium. This course will cover key areas including: 1. Steward code of conduct and prohibited behaviours 2. Emergency procedures and coded messages 3. Searching procedures and suspicious item protocols (HOT & Four C’s) 4. First aid locations and Mass Casualty Pack (MCP) deployment 5. Communication and radio etiquette 6. Accessibility support, including quiet rooms and Changing Places 7. Safeguarding responsibilities 8. Diversity, inclusion, and anti-discrimination policies 9. Key stadium rules for supporter interaction and matchday guidance This interactive quiz reinforces your understanding of these procedures to ensure you're fully prepared for any situation. Your role is vital to maintaining the safety, professionalism, and welcoming atmosphere our club is known for. Let’s make every matchday safe, respectful, and enjoyable – together.